Frequently Asked Questions
Everything you need to know about your NORTHERN performance gear.
What is the standard shipping time for NORTHERN orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. Expedited 2-day shipping is available at checkout for those needing their gear sooner.
How do I process a return or exchange?
We offer a 30-day hassle-free return policy. Items must be in original condition with tags attached. You can initiate your return through our online portal to receive a prepaid shipping label.
Are NORTHERN products covered by a warranty?
Yes, all our performance equipment and apparel come with a 1-year limited warranty against manufacturing defects to ensure you can train with total confidence.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How should I care for my high-performance apparel?
To maintain the technical properties of our fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Currently, NORTHERN ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.